Certified before it leaves Shenzhen
Charging hardware lives outdoors, in heat, rain and salt air — and it must never fail silently. That is what our quality system is built for.
Global market access, handled for you
| Standard | Scope | Region |
|---|---|---|
| CE (LVD / EMC) | Safety and electromagnetic compatibility for AC and DC units | Europe |
| UL 2594 / UL 2202 | EV supply equipment and DC charging systems | North America |
| FCC Part 15 | Radio frequency compliance for 4G / RFID modules | USA |
| UKCA | UK market conformity for wallboxes and portables | United Kingdom |
| RoHS / REACH | Hazardous substance compliance on all materials | EU |
| ISO 9001 / ISO 14001 | Quality and environmental management systems | Global |
Certificate numbers for your exact model are shared at the RFQ stage — verify them, do not take our word for it.
Abused in the lab, so it never fails in the field
- Environmental chamber cycling: -30°C to +60°C, 95% humidity
- IP65 ingress testing on every outdoor enclosure design
- 24-hour full-load aging on 100% of shipped units
- Vibration and drop tests per IEC 61851 transport profiles
What each product line survives
| Test | Standard reference | Duration / scope | Applied to |
|---|---|---|---|
| Thermal cycling | IEC 60068-2-14 | -30°C ↔ +60°C, 48 cycles | All lines |
| Damp heat | IEC 60068-2-78 | 95% RH, 240 hours | Outdoor DC units |
| Ingress protection | IEC 60529 | IP65 (AC/portable), IP54/IP55 (DC) | All lines |
| Impact | IEC 62262 | IK10 enclosure impact | Outdoor units |
| Full-load aging | Internal QMS | 24 h at rated power, 100% of units | All lines |
| Vibration (transport) | IEC 61851 profile | Random vibration, 3 axes | DC fast chargers |
An 8D process, not a shrug
Any field failure triggers a formal 8D report: containment within 24 hours, root cause analysis, corrective action and a written failure-analysis report shared with the customer.
24h containment
Remote diagnostics via OCPP first; module swap shipped same day when needed.
Root cause, always
Every returned unit goes to engineering, not to scrap. The FA report is yours to keep.
Feed back to the line
Findings become process changes: new test points, new fixtures, new gates.
Backed in writing
Standard 2-year warranty on AC and portable chargers, 2-year on DC fast chargers — extendable to 5 years with our care plans.
2 yr
AC wallboxes standard warranty
2 yr
DC fast chargers standard warranty
2 yr
Portable chargers standard warranty
5 yr
Extended care plan option
Ready to power your market?
Send us your product line, quantity and destination market. Numbers back in 24 hours, samples in 3 days.
Request a quotation