Contact
One email from your next project
Sales, engineering or support — the right person replies within one business day.
🏭
Factory Visits
On-site or video tours, Monday to Friday.
Shenzhen, China
Response Promise
24 hours, or we tell you why
- Sales inquiries answered within one business day
- Technical questions go straight to engineering, not a script
- Video factory tour can be scheduled within 48 hours
- WhatsApp available for urgent project coordination
Coverage
When we answer
| Desk | Hours | Channel |
|---|---|---|
| Sales — Global | Mon-Fri, 09:00-18:00 (GMT+8) | Email · WhatsApp · video call |
| Sales — Europe | Mon-Fri, 09:00-17:00 (CET) | Email · video call |
| After-sales | Mon-Sat, incl. holiday hotline | Email · WhatsApp · OCPP remote |
| Engineering | By appointment | Video call with screen share |
