Answers before you ask
MOQ, lead times, payment, shipping, certification, customization and warranty — the questions every charger buyer asks, answered with the exact number instead of a promise.
From inquiry to delivery, one clear path.
Inquiry & NDA
Share your target market and spec; we sign an NDA and review requirements together.
Spec & Quote
We confirm power, connectors, certification scope and unit price — MOQ, NRE and lead time itemised.
Tooling & Sample
Firmware or enclosure samples in 3–5 units; certification is kicked off in parallel.
Certification
CE, UL/ETL or regional marks, run against the exact production unit.
Production & QC
IQC to IPQC to FCT, then 48-hour burn-in with a pre-shipment inspection report.
Ship & Deliver
FOB/CIF/DDP with wooden-crate packing; sea freight to Europe in 25–35 days.
Wooden crates, palletized, tracked.
AC chargers ship in five-ply cartons on pallets; DC cabinets ship in reinforced wooden crates for forklift handling. Every unit is photographed and serial-registered before dispatch, and the pre-shipment inspection report travels with the B/L.
See lead timesHow your chargers get to you.
| Topic | Detail |
|---|---|
| Incoterms | EXW / FOB / FCA / CIF / DDP |
| AC packaging | 5-ply carton, palletized; courier / air / LCL |
| DC packaging | Wooden crate, forklift handling |
| Sea freight — Europe | 25–35 days |
| Sea freight — US East | 30–40 days |
| Air freight | 5–10 days (8–12× sea cost) |
| FCL threshold | ≈200 AC units |
| Dangerous goods | Standard chargers = general cargo; lithium battery = Class 9 review |
Product, MOQ, lead time, shipping, warranty.
AC wallbox, commercial and portable chargers at 7.4–22 kW; DC fast chargers at 30–360 kW; 30/40 kW charging power modules; and an OCPP 2.0.1 management platform.
AC stock units start at 1–10 units; white-label branding is 300 units per SKU; ODM first orders are 50–200 units; DC fast chargers start at 1 unit for project-driven orders.
White-label ships in 4–8 weeks, firmware ODM in 8–14 weeks, new-mold ODM in 14–22 weeks, and full-custom OEM in 36–54 weeks, measured ex-factory.
T/T with 30% deposit and 70% before shipment is standard; letter of credit is available for larger orders, and samples can be paid by card or escrow.
EXW, FOB, FCA, CIF and DDP, depending on your freight arrangements and destination.
Sea freight to Europe takes 25–35 days and to the US East Coast 30–40 days; air freight takes 5–10 days at roughly 8–12 times the sea cost.
Three years standard, supported by remote OTA diagnostics and local service stock; extended warranty terms are available.
Yes. White-label rebranding of a catalog SKU starts at 300 units; a fully custom enclosure with your own tooling takes 14–22 weeks.
Yes. We customize the OCPP profile, RFID and app flows, dynamic load balancing and screen UI, typically in 8–14 weeks.
Yes, 3–5 sample units for ODM projects; the sample cost is credited against your first production order.
IEC 61851-1, CE, UL 2594/2202/2231, FCC, ISO 15118, OCPP 1.6/2.0.1, ISO 9001 and IATF 16949 alignment.
Yes. CE runs $8,000–25,000, ETL for DC runs $25,000–60,000, and OCPP 2.0.1 runs $2,000–5,000, each filed against your production unit.
OCPP 2.0.1 adds a formal device model, stronger security, ISO 15118 readiness and richer smart-charging controls versus 1.6.
The car authenticates itself with a certificate so charging starts without an app or card; it is also the basis for bidirectional V2G.
Yes. AC chargers share capacity across a group to avoid tripping the supply, and DC units split power between guns intelligently.
AC chargers ship in 5-ply cartons, palletized; DC chargers ship in wooden crates for forklift handling.
Dead-on-arrival units are replaced under warranty after a photo-based RMA review; quality issues within warranty are repaired or replaced.
Yes, in person or by video tour. Share your dates and we will arrange an engineering-led walkthrough.
Which mark for which market.
| Region | Marks / Standards |
|---|---|
| European Union | CE, RoHS, REACH |
| North America | UL, ETL, FCC |
| China | GB/T 18487, GB/T 20234 |
| Australia / New Zealand | AS/NZS 4777.2 |
| Japan | CHAdeMO |
Still have a question? Ask us directly.
Send your spec and market — we reply within 48 hours with the answer, the MOQ and the lead time that apply to you.
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