1. What we collect
Through the quotation and contact forms we collect the information you submit: name, company, email, product interest and project details. Our website does not use advertising cookies or cross-site trackers.
2. How we use it
We use your information solely to respond to your inquiry, prepare quotations and — if you become a customer — manage orders and after-sales. We do not sell or rent contact data to third parties.
3. Retention
Inquiry data is retained for 24 months for business continuity, then deleted. Customer records are kept for the duration of the business relationship plus statutory periods.
4. Your rights
You may request access, correction or deletion of your data at any time by writing to privacy@ems-charge.com. We respond within 30 days.
5. Contact
For any privacy question: privacy@ems-charge.com, EMS-Charge, Shenzhen, China.
Last updated: August 2026.
